Leading Business Service Management Software Provider, Magnum Technologies, Automates ITIL With Business Service Discovery Capability
April 20th, 2006Magnum Technologies’ Business Service Discovery capability, for discovery and dependency mapping which automates ITIL and Service Level Management initiatives is set to be demonstrated at the itSMF Regional Event in Cincinnati, Ohio.
MINNEAPOLIS – April 21, 2006 – www.magnum-tech.com – Magnum Technologies, the leading provider of Business Service Management (BSM) software, announced today that they will be demonstrating their Business Service Discovery capability of their ADVANTAGE BSM software next week at the itSMF regional event in Cincinnati, Ohio.
itSMF helps organizations achieve operational excellence by introducing, developing and promoting IT best practices. Magnum Technologies, an itSMF member, supports the implementation of IT best practices, with special emphasis on ITIL.
The IT Infrastructure Library (ITIL) is currently the largest and most widely accepted set of IT best practices. Aligned with the best practices of ITIL, Magnum Technologies’ Business Service Discovery capability:
- Automatically identifies every IT component
- Maps the relationship between different IT assets
- and how they ultimately – and most importantly – impact services delivered to business end-users
- Recognizes and updates changes to the IT infrastructure
- without requiring the overhead or administration of a software agent
- Accelerates creation of a configuration management database (CMDB)










